HelpEcho ‑ Customer Support Shopify App Integration

HelpEcho ‑ Customer Support

HelpEcho lets you manage support tickets, automate workflows, and empower customers with a self-service portal — all inside your Shopify store.

Developer: HelpEcho

HelpEcho ‑ Customer Support is a Shopify app developed by HelpEcho. This Shopify app helps to increase your customers' buying confidence and boost sales.

About HelpEcho ‑ Customer Support:

HelpEcho is your all-in-one customer support solution with AI Chatbot, Knowledge Base, and Helpdesk Ticketing. Let the AI chatbot handle customer queries 24/7 while your team focuses on complex issues. Build a self-service knowledge base to reduce ticket volume. Convert emails to tickets automatically, use AI to write replies, and automate workflows with saved replies. Unlimited agents, categories, and customers — everything you need for professional support.

Most of the apps on Shopify's app store are relatively easy to integrate. And so is this Shopify app.

How to install HelpEcho ‑ Customer Support app?

To install the app, you simply need to go to Shopify App Store and find this app with keyword HelpEcho ‑ Customer Support. After that you must click onto Add app to, type your store URL and the app will get installed upon confirmation.

How to uninstall HelpEcho ‑ Customer Support app?

To uninstall the app, you simply need to go to https://www.shopify.com/admin/apps, find to HelpEcho ‑ Customer Support app and click the garbage can to uninstall this app.

If you have difficulty installing the HelpEcho ‑ Customer Support app or want advanced customization then Hura Apps team - a Shopify expert is right here to help you set up for your success in no time.

We'll help you install and set up the app you want from scratch to a completely working structure that is ready to use for you.

We support:

  • Safely install/uninstall HelpEcho ‑ Customer Support app
  • Integration with any Shopify theme as per specification
  • Configurations & setup
  • Troubleshoot and fix issues

Hura Apps is a Vietnam-based Shopify development team.
We have over 10 years of experience with Shopify. With the top skilled developers, we have done many projects for clients worldwide with high quality, on time and budget.

Looking for Shopify Experts?

Hura Apps can help you take your store to the next level

Our team of experienced designers and developers can help you create a beautiful, high-converting Shopify store that will drive sales and increase customer satisfaction. From custom design to app development and optimization, we have the skills and expertise to help you achieve your eCommerce goals.

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